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Find out how to clean your Mac notebook computer. MacBook, MacBook Pro and MacBook Air. When cleaning the outside of your MacBook, MacBook Pro or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Learn how to clean your Mac notebook computer. MacBook, MacBook Pro, and MacBook Air. When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings.

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How to remove Mac Cleanup Pro from Mac?

What is Mac Cleanup Pro?

Mac Cleanup Pro is a dubious application presented as a high quality system optimization/cleaning tool. This is a new variant of another questionable app called Advanced Mac Cleaner. Its appearance suggests that Mac Cleanup Pro is legitimate and useful, however, it often infiltrates systems without permission, since developers promote it using a deceptive marketing method called 'bundling'. It is also proliferated using fake error messages delivered by malicious websites. For these reasons, Mac Cleanup Pro is categorized as a potentially unwanted application (PUA).

After scanning the system, Mac Cleanup Pro delivers a list of files that should be deleted to improve system performance, however, the 'free version' of is supposedly only able to detect files, not remove them. To remove detected files, users must purchase the 'full version'. Note, however, that system cleaners distributed using the 'bundling' method are often fake. They deliver false scan results just to trick users into purchasing so-called full versions (to resolve issues that do not exist). Mac Cleanup Pro might also be one of these rogue apps. Therefore, we recommend that you consider uninstalling this application. Be aware that 'bundling' is often used to proliferate several unwanted applications at once. Therefore, Mac Cleanup Pro may not be the only PUA that has infiltrated your computer. In most cases, 'bundling' is used to distribute adware and browser hijackers. These apps deliver intrusive advertisements, cause unwanted redirects, and gather sensitive information. In most cases, users visit fake error-displaying websites inadvertently - they are redirected to them by unwanted applications. Therefore, as well as uninstalling Mac Cleanup Pro, you should remove other dubious applications (especially if you experience the aforementioned ads and redirects).

Threat Summary:
Name	Mac Cleanup Pro potentially unwanted application
Threat Type	Mac malware, Mac virus
Detection Names (mcp_mcpsite.pkg)	Avast (MacOS:AMC-FR [PUP]), BitDefender (Application.MAC.InstallMiez.BRN), ESET-NOD32 (a variant of OSX/GT32SupportGeeks.V potentially unwanted), Full List Of Detections (VirusTotal)
Symptoms	Your Mac became slower than normal, you see unwanted pop-up ads, you get redirected to shady websites.
Distribution methods	Deceptive pop-up ads, free software installers (bundling), fake flash player installers, torrent file downloads.
Damage	Internet browsing tracking (potential privacy issues), displaying of unwanted ads, redirects to shady websites, loss of private information.
Malware Removal (Mac)	To eliminate possible malware infections, scan your Mac with legitimate antivirus software. Our security researchers recommend using Combo Cleaner. ▼ Download Combo Cleaner for Mac To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Mac Cleanup Pro is identical to a number of other dubious system optimizers, such as MacOptimizer, Mac Mechanic, etc. In fact, all potentially unwanted applications are very similar. By offering 'useful features', apps such as Mac Cleanup Pro attempt to give the impression of legitimacy and trick users to install. Few provide features promised. These programs have just one purpose: to generate revenue for the developers. Rather than giving any real value for regular users, they cause unwanted redirects, gather information, and deliver ads, thereby diminishing the browsing experience and posing a direct threat to your privacy and web browsing safety.

How did potentially unwanted applications install on my computer?

As mentioned above, Mac Cleanup Pro is distributed using the 'bundling' method and fake error messages. 'Bundling' is essentially stealth installation of third party applications with regular software/apps. Developers are not honest enough to adequately disclose installation of unwanted apps and hide them within 'Custom/Advanced' settings (or other sections) of the download/installation processes. Fake errors falsely claim that the system is infected to trick users into downloading tools that will 'fix' non-existent errors. The main reasons for computer infections are poor knowledge and careless behavior.

How to avoid installation of potentially unwanted applications?

The key to computer safety is caution. Therefore, pay attention when browsing the internet and downloading/installing software. Never believe any website that delivers messages claiming that your computer is infected, or similar. No browser or website is capable of detecting malware and these claims are false. Furthermore, carefully analyze download/installation steps and opt-out of additionally-included programs. Avoid using third party downloaders/installers, since most 'bundle' rogue apps. Programs should be downloaded from official sources only, using direct download links. PUAs are often distributed using intrusive advertisements that redirect to malicious websites or execute scripts that download and install software (or even high-risk malware). Most are delivered by adware-type apps. If you encounter dubious redirects (to pornography, gambling, survey, and other suspicious sites), remove all dubious applications and browser plug-ins. If your computer is already infected with PUAs, we recommend running a scan with Combo Cleaner Antivirus for macOS to automatically eliminate them.

Appearance of Mac Cleanup Pro application (GIF):

Screenshot of Mac Cleanup Pro application:

Fake error promoting Mac Cleanup Pro application:

Fake scan displayed by the said error:

Fake Adobe Flash Player installer attempting to trick users into installing Mac Cleanup Pro unwanted application:

Another fake Adobe Flash Player installer used to distribute Mac Cleanup Pro unwanted application:

IMPORTANT NOTE! Mac Cleanup Pro adds itself to the list of applications that automatically run upon each user log in. Therefore, before commencing, perform these steps:

Go to System Preferences -> Users & Groups.
Click your account (also known as Current User).
Click Login Items.
Look for 'Mac Cleanup Pro' entry. Select it, and click the '-' button to remove it.

Instant automatic Mac malware removal:Manual threat removal might be a lengthy and complicated process that requires advanced computer skills. Combo Cleaner is a professional automatic malware removal tool that is recommended to get rid of Mac malware. Download it by clicking the button below:
▼ DOWNLOAD Combo Cleaner for MacBy downloading any software listed on this website you agree to our Privacy Policy and Terms of Use. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Quick menu:

STEP 1. Remove PUA related files and folders from OSX.
STEP 2. Remove rogue extensions from Safari.
STEP 3. Remove rogue add-ons from Google Chrome.
STEP 4. Remove potentially unwanted plug-ins from Mozilla Firefox.

Video showing how to remove Mac Cleanup Pro using Combo Cleaner:

Potentially unwanted applications removal:

Remove potentially unwanted applications from your 'Applications' folder:

Click the Finder icon. In the Finder window, select “Applications”. In the applications folder, look for “MPlayerX”,“NicePlayer”, or other suspicious applications and drag them to the Trash. After removing the potentially unwanted application(s) that cause online ads, scan your Mac for any remaining unwanted components.

Combo Cleaner checks if your computer is infected with malware. To use full-featured product, you have to purchase a license for Combo Cleaner. Limited three days free trial available.

Remove mac cleanup pro potentially unwanted application related files and folders:

Click the Finder icon, from the menu bar. Choose Go, and click Go to Folder...

Check for adware-generated files in the /Library/LaunchAgents folder:

In the Go to Folder... bar, type: /Library/LaunchAgents

In the “LaunchAgents” folder, look for any recently-added suspicious files and move them to the Trash. Examples of files generated by adware - “installmac.AppRemoval.plist”, “myppes.download.plist”, “mykotlerino.ltvbit.plist”, “kuklorest.update.plist”, etc. Adware commonly installs several files with the same string.

Check for adware generated files in the /Library/Application Support folder:

In the Go to Folder... bar, type: /Library/Application Support

In the “Application Support” folder, look for any recently-added suspicious folders. For example, “MplayerX” or “NicePlayer”, and move these folders to the Trash.

Check for adware-generated files in the ~/Library/LaunchAgents folder:

In the Go to Folder bar, type: ~/Library/LaunchAgents

Check for adware-generated files in the /Library/LaunchDaemons folder:

In the Go to Folder... bar, type: /Library/LaunchDaemons

In the “LaunchDaemons” folder, look for recently-added suspicious files. For example “com.aoudad.net-preferences.plist”, “com.myppes.net-preferences.plist”, 'com.kuklorest.net-preferences.plist”, “com.avickUpd.plist”, etc., and move them to the Trash.

Scan your Mac with Combo Cleaner:

If you have followed all the steps in the correct order you Mac should be clean of infections. To be sure your system is not infected run a scan with Combo Cleaner Antivirus. Download it HERE. After downloading the file double click combocleaner.dmg installer, in the opened window drag and drop Combo Cleaner icon on top of the Applications icon. Now open your launchpad and click on the Combo Cleaner icon. Wait until Combo Cleaner updates it's virus definition database and click 'Start Combo Scan' button.

Combo Cleaner will scan your Mac for malware infections. If the antivirus scan displays 'no threats found' - this means that you can continue with the removal guide, otherwise it's recommended to remove any found infections before continuing.

After removing files and folders generated by the adware, continue to remove rogue extensions from your Internet browsers.

Mac Cleanup Pro potentially unwanted application removal from Internet browsers:

Remove malicious extensions from Safari:

Remove mac cleanup pro potentially unwanted application related Safari extensions:

Open Safari browser, from the menu bar, select 'Safari' and click 'Preferences...'.

In the preferences window, select 'Extensions' and look for any recently-installed suspicious extensions. When located, click the 'Uninstall' button next to it/them. Note that you can safely uninstall all extensions from your Safari browser - none are crucial for normal browser operation.

If you continue to have problems with browser redirects and unwanted advertisements - Reset Safari.

Remove malicious plug-ins from Mozilla Firefox:

Remove mac cleanup pro potentially unwanted application related Mozilla Firefox add-ons:

Open your Mozilla Firefox browser. At the top right corner of the screen, click the 'Open Menu' (three horizontal lines) button. From the opened menu, choose 'Add-ons'.

Choose the 'Extensions' tab and look for any recently-installed suspicious add-ons. When located, click the 'Remove' button next to it/them. Note that you can safely uninstall all extensions from your Mozilla Firefox browser - none are crucial for normal browser operation.

If you continue to have problems with browser redirects and unwanted advertisements - Reset Mozilla Firefox.

Remove malicious extensions from Google Chrome:

Remove mac cleanup pro potentially unwanted application related Google Chrome add-ons:

Open Google Chrome and click the 'Chrome menu' (three horizontal lines) button located in the top-right corner of the browser window. From the drop-down menu, choose 'More Tools' and select 'Extensions'.

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In the 'Extensions' window, look for any recently-installed suspicious add-ons. When located, click the 'Trash' button next to it/them. Note that you can safely uninstall all extensions from your Google Chrome browser - none are crucial for normal browser operation.

If you continue to have problems with browser redirects and unwanted advertisements - Reset Google Chrome.

Apple products are made with a variety of materials, and each material might have specific cleaning requirements. To get started, here are some tips that apply to all products:

Use only a soft, lint-free cloth. Avoid abrasive cloths, towels, paper towels, or similar items.
Avoid excessive wiping, which might cause damage.
Unplug all external power sources, devices, and cables.
Keep liquids away from the product, unless otherwise noted for specific products.
Don't get moisture into any openings.
Don't use aerosol sprays, bleaches, or abrasives.
Don't spray cleaners directly onto the item.

Is it OK to use a disinfectant on my Apple product?
Using a 70 percent isopropyl alcohol wipe or Clorox Disinfecting Wipes, you may gently wipe the hard, nonporous surfaces of your Apple product, such as the display, keyboard, or other exterior surfaces. Don't use bleach. Avoid getting moisture in any opening, and don't submerge your Apple product in any cleaning agents. Don't use on fabric or leather surfaces.

If liquid makes its way inside your Apple product, get help from an Apple Authorized Service Provider or Apple Retail Store as soon as possible. Liquid damage isn't covered under the Apple product warranty or AppleCare Protection Plans, but you may have rights under consumer law. If you plan to visit an Apple Retail store, make a reservation at the Genius Bar (available only in some countries and regions).

For more detailed instructions, select your Apple product:

Notebook computers

Learn how to clean your Mac notebook computer.

MacBook, MacBook Pro, and MacBook Air

When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Do not spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.

MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID (power button) on these computers the same way you would clean the display. Shut down your Mac and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the Touch Bar and Touch ID.

MacBook (13-inch, Late 2009) and MacBook (13-inch, Mid 2010): The bottom case of these computers uses a soft nonslip material. Use a 3M Gray Microfiber or soft dye-free, lint-free cloth to clean the bottom case.

Desktop computers

Learn how to clean your Mac desktop computer.

Mac Pro, Mac mini, and iMac

If your iMac has nano-texture glass, learn how to clean the nano-texture glass on your Apple display.

First, shut down your Mac and unplug the power cord along with other connected devices. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the display on your iMac, dampen the cloth that came with your iMac—or another clean, soft, lint-free cloth—with water only, and then wipe the screen.

Don't clean the screen of your iMac with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.

Displays

If your Apple Pro Display XDR has nano-texture glass, learn how to clean the nano-texture glass on your Apple display. The following guidelines are for cleaning the Apple Thunderbolt Display and previous Apple displays.

First, disconnect the display from power, from its connection to a computer, and from any external devices. Then use the cloth that came with your display or another soft, dry cloth to wipe dust from the screen.

If additional cleaning of the display panel or case is required, use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the display.

Don't clean the screen of your display with a cleaner containing acetone. Use a cleaner intended for use with a screen or display. Never spray cleaner directly on the screen. It might drip inside the display and cause damage.

Peripherals

Apple wireless or USB keyboards, mice, and trackpads

First, power off the device. If your device uses removable batteries, remove the batteries. (If your device is wired, simply unplug it from your computer.)

Next, clean the outside of your device with a lint-free cloth lightly moistened with water. Don't get moisture in any openings or use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide.

If your Magic Mouse or Magic Mouse 2 isn’t tracking properly, there might be a hair or other debris on the sensor lens. Turn the mouse over and inspect the sensor window using a bright light. If you see debris, use compressed air to gently clean the sensor window.

iPhone cases

iPhone case—silicone

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To clean your silicone iPhone case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the iPhone case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPhone case.

iPhone case—leather

The leather iPhone case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.

Cleaning the leather iPhone case might affect its color. If you choose to clean this case, first remove it from your iPhone. Use a clean cloth with warm water and mild hand soap to gently clean the iPhone case. You can also use a mild cleaner along with a dry clean cloth. Leather cleaners and conditioners can change the color of leather.

Keep your iPhone case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.

iPhone case—clear

To clean your clear iPhone case, remove your iPhone from the case. Use a soft, dry, lint-free cloth to wipe the outside and inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.

iPhone Smart Battery Case

To clean your Smart Battery Case, remove your iPhone from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the case.

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When cleaning the internal Lightning connector, use a soft, dry, lint-free cloth, and don’t use liquids or cleaning products.

Learn how to clean your iPhone.

iPhone MagSafe accessories

MagSafe Charger contains magnets that might attract debris during everyday use. Brush off any debris from the metal ring before cleaning this accessory.

Unplug your MagSafe Charger from power. Then use a soft, slightly damp, lint-free cloth to wipe the silicone middle of the charging area. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean MagSafe Charger.

iPad accessories

Apple Pencil

To clean your Apple Pencil, use a soft, slightly damp, lint-free cloth. With the damp cloth, wipe your Apple Pencil from the tip end—but not the tip itself—toward the other end of your Apple Pencil. Don’t allow moisture to get inside the seam between the tip and the body of your Apple Pencil.

iPad Smart Keyboard, Smart Keyboard Folio, Smart Cover, and Smart Case—polyurethane

To clean your polyurethane Smart Keyboard, Smart Keyboard Folio, Smart Cover, or Smart Case, first remove it from the iPad. Use a soft, slightly damp, lint-free cloth. Wipe the front and the inside with a soft, lint-free cloth.

Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean this product.

iPad Smart Cover and Smart Case—leather

The iPad leather cover/case is made from natural leather. Its appearance will change as you use it. It might acquire a patina and might change color due to the oils from your skin and direct sunlight, further enhancing the natural look.

Cleaning the leather might affect its color. If you choose to clean the leather, first remove the cover/case from your iPad. Use a clean cloth with warm water and mild hand soap to gently clean the leather. Wipe the outside and the inside with a soft, lint-free cloth to remove any dirt. You can also use a mild cleaner along with a dry clean cloth. Mild cleaners or conditioners might help remove some stains but might also change the color of the leather.

Keep your iPad leather cover/case away from prolonged intense sunlight, heat, and humidity. Exposure to water, oil, makeup, and dyed materials (such as denim) can stain tanned leathers.

iPad Silicone Case

To clean your iPad Silicone Case, remove your iPad from the case. Use a soft, slightly damp, lint-free cloth to wipe the outside and the inside of the case. Don't use window cleaners, household cleaners, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean the iPad case.

iPad

Handle your iPad with care to maintain its appearance. If you're concerned about scratching or abrasion, you can use one of the many cases sold separately. To clean iPad, unplug all cables and turn off iPad (press and hold the Sleep/Wake button, and then slide the onscreen slider). Use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPad. iPad has an oleophobic coating on the screen; simply wipe iPad's screen with a soft, lint-free cloth to remove oil left by your hands. The ability of this coating to repel oil will diminish over time with normal usage, and rubbing the screen with an abrasive material will further diminish its effect and might scratch your screen.

iPod

iPod touch

To clean iPod touch, unplug all cables and turn off iPod touch (press and hold the Sleep/Wake button, and then slide the onscreen slider). Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod touch.

iPod classic

To clean iPod classic, unplug all cables, turn iPod classic off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod classic.

iPod nano

To clean iPod nano, unplug all cables, turn iPod nano off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod nano.

On iPod nano 6th generation, which has no hold switch, you need to press only the Sleep/Wake button to turn the device off before cleaning.

iPod shuffle

To clean iPod shuffle, unplug all cables, turn it off (slide the switch to OFF), and use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod shuffle.

iPod mini

To clean iPod mini, unplug all cables, turn iPod mini off, and slide the Hold switch to HOLD. Then use a soft, slightly damp, lint-free cloth. Avoid getting moisture in openings. Don't use window cleaners, household cleaners, compressed air, aerosol sprays, solvents, ammonia, abrasives, or cleaners containing hydrogen peroxide to clean iPod mini.

Learn more

Learn how to disinfect the Apple internal or external keyboard, trackpad, and mouse.
For more information on cleaning, handling, and working with your Apple Product, please refer to the User Guide that came with your product or download a copy.